Carson City
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- No, because Carson City implemented a three days a week water schedule to manage the city’s water and help residents enjoy paying a lower water rate than other areas in the Western States. Presently, Carson City's winter water usage is 6.5 million gallons per day—increasing to 24 million gallons per day in the summer, largely due to outside irrigation during peak periods. By increasing the peak demand, more capital investment would be required, thus increasing residents’ water rates.
- Each year the Water Utility Manager prepares a Water Assessment Report for the Planning Commission and Board of Supervisors, outlining the City's water rights and production needs for a 5-year time frame. This report budgets for the City's current water usage, assigns water to all available buildable parcels and lots, and estimates future commercial/industrial developments' water usage.
How much water does Carson City have, how much is it currently using, and what population can it support?
Carson City currently owns 16,928.07 Ac-Ft of water, of which 16,155.07 are "usable" water rights. With the city’s current population of 58,000, the city uses approximately 12,844 Ac-Ft per year. At a population of 70,000, the city will use approximately 16,000 Ac-Ft. Public Works has recommended a water utility plan for a population of 75,000, which requires the Water Division to acquire an additional 1,000 Ac-Ft. The Water Division also has 3,200 Ac-Ft of water rights, which cannot be assigned to new development, but can only be used for emergency purposes and system safety factors, such as in times of severe drought.
- Carson City utilizes water from four groundwater basins within the Carson City area and surface waters from Ash Canyon and Kings Canyon Creek, Carson River and the Marlette/Hobart system. Carson City also has an active recharge program located in the Vicee Canyon area. When excess surface water is available the City utilizes infiltration basins to bank this water in the groundwater table for times of drought.
- Call Carson City Public Works at (775) 887-2355. We will respond to determine the location of the blockage at no charge to the customer. If we find that the blockage is not in the City's mainline, the customer is responsible for removing the blockage at his or her own expense. If it is not an emergency, you can submit a request at CC Connect.
- To report a water leak on a city street or on your own property call (775) 887-2355. After hours, call (775) 887-2343.
- Carson City does not add fluoride to the water.
- To change the name on your water utility account, contact Public Works at (775) 887-2355. Please keep in mind that if the property is a rental, water and sewer accounts must be in the property owner’s name, not the renter’s name. Bills must be mailed to the property owner; however payment can be made by anyone.
- Contact the Carson City Treasurer's Office or you may call us at (775) 887-2092.
- You can pay your water bill by mail, in person at the Carson City Treasurer's Office, 201 N. Carson Street, Suite 5, or online by clicking here.
For information about Water and Sewer, contact the Carson City Utilities Department (775) 887-2355.
For information about other utility services, please click on the providers’ links below:
Local Telephone: AT&T
Long Distance Telephone: AT&T, MCI, Sprint, Nextiva
Cable Television: Charter Communications
Electric: NV Energy
Gas: Southwest Gas Corporation
Garbage Collection: Waste ManagementThis listing of businesses or organizations does not constitute an endorsement of any kind from Carson City. All listings are subject to change without notice. Contact the organization or business directly to verify the information.
Click here for a JAC schedule, or stop by any of the JAC ticket outlets:
• The Treasurer’s Office inside City Hall, 201 N. Carson Street
• The City’s Jump Around Carson Office, 3770 Butti Way
• Inside the Western Nevada College (WNC) bookstore, 2201 West College Parkway
• Inside the Carson City Senior Center, 901 Beverly Drive - SENIOR BUS PASSES ONLY
• The Carson City Library, 900 N. Roop- Eligible riders can apply for JAC Assist, a curb-to-curb service for eligible disabled riders. For more information, visit the JAC website.
- Riders can transfer between Carson City’s JAC system and Washoe County’s RTC Intercity bus system. For more information about these public transportation systems, click here.
- Jump Around Carson, JAC, is Carson City’s public transportation system. For more information about JAC, including schedules and costs, click here.
- Contact the Public Works Office at (775) 887-2355, 3505 Butti Way, Carson City, Nevada 89701 and you will be directed to the proper Project Manager.
- The typical process involves Board, citizens or staff proposing needed projects. Each project is reviewed by the CIP Review Committee, which is composed of senior staff and the City Manager. Final approval is given by the Board of Supervisors. Throughout the process, several factors are considered, including City goals, policies, and funding sources and availability.
- Capital Projects are defined as physical assets, constructed or purchased, that have a useful life of 10 years or longer and a cost of $25,000 or more.
- During snow events, City staff monitors the weather, periodically patrols to check road conditions, and gathers information from Sheriff's patrol units all over the city. Field operators determine where plowing and sanding is needed. Priorities are based on the snow route map approved by the Carson City Regional Transportation Commission. To report a public street in need of snow or ice control, call (775) 887-2355. You may also submit a request through CC Connect,
- To report a traffic signal that is not operating properly, please call us at (775) 887-2355 to report the exact location and details of the malfunction.
- To report a dead domestic (dogs/cats) animal on the road, call the Nevada Humane Society at (775) 887-2171. To report a dead animal on the road such as deer or racoon, contact Carson City Public Works at (775) 887-2355.
- To report a sign in need of repair you can call us at (775) 887-2355 with the exact location and type of sign or you can also submit a service request at CC Connect.
- To report a pothole you may call us at (775) 887-2355 or you may submit a service request at CC Connect.
- To report a street light outage contact NV Energy. Have the location of the street light when you call.
- Once a year every street in Carson City is evaluated in six categories. These values are then put into a pavement management system which produces an Overall Condition Index (O.C.I.). The O.C.I. for the current year is compared to last year's O.C.I. This information is tracked to determine the degradation of a street and to determine when overlay/reconstruction is required.
- City streets are swept an average of once per month and more often in the fall.
- The systems are maintained with a variety of equipment, such as mechanical rodding trucks, hydroflushing equipment and televising equipment for video inspection. Additionally, heavy equipment such as excavators, backhoes and dump trucks are used to maintain open ditch systems.
- A catch basin is the grated inlet to the storm system located near the curbs on city streets.
- Water that drains off the streets goes into catch basins, flows through underground pipes and empties into the drainage ditch systems, which drain into the Carson River.
- Carson City has a separate sewer and storm system, which means water and waste products from your toilet, shower, dishwasher, and sink go into the sanitary sewer system for treatment at the Water Resource Reclamation Facility. Water running off your roof and the city streets goes into the storm drainage system and then into the Carson River. That is why it is critical not to dump anything into the street drains.
- You can dispose of these items at the Carson City Landfill located at 4000 Flint Drive. For more information, contact the Landfill at (775) 882-6066.
- For questions about trash or recycling, please contact Waste Management at (775) 882-3380. For information about recycling at the Carson City Landfill, please click here.
- Carson City is responsible for City-owned water only. For questions about well water, please contact the State of Nevada at (775) 687-9520. More information about private wells...
Water service warranties and/or insurance are offered by independent companies. The City is responsible for your water service piping from the water main in the street up to and including the meter. Your homeowner’s insurance, other insurance or home warranty provider may cover some or all of the remaining piping between the meter and your house. You might wish to contact your insurance or home warranty provider to help you decide what level of coverage is right for you as well as thoroughly research any offers. Third party companies providing water service insurance and/or warranties are not endorsed by Carson City.